FlowDocs Subprocessor Register
| Processor |
FlowBe FZE trading as FlowDocs. FlowDocs is a product of FlowBe FZE (SRTIP Licence 4157, Sharjah Research Technology and Innovation Park, Sharjah, United Arab Emirates). FlowDocs is a trade name of FlowBe FZE; the contracting party is FlowBe FZE. |
| Registered details | SRTIP Licence 4157, Sharjah Research Technology and Innovation Park, Block B-B21-121, Sharjah, United Arab Emirates |
| Version | 18 September 2026 |
| Underlying Agreement | This register is incorporated by reference into Section 5 of the FlowDocs Data Processing Addendum (https://flowdocs.co/dpa). |
| Scope | Customer Personal Data processed by FlowDocs on the Customer’s behalf |
FlowDocs remains responsible for each subprocessor’s processing as described in the DPA. Customers receive at least fifteen business days’ written notice before a new subprocessor begins materially different processing and may object within ten business days on reasonable documented data-protection grounds (DPA Section 5.2): support@flowdocs.co.
| Subprocessor | Purpose | Processing locations |
| Microsoft Corporation and affiliates (Azure, Teams, Entra ID, Graph, Bot Framework, Commercial Marketplace) | Cloud hosting, database, attachments and backups; Teams platform; authentication; marketplace billing | UAE North (customer data and backups); Customer Microsoft 365 tenant region |
| Twilio Inc. (SendGrid) | Transactional and service email | United States |
| HubSpot Inc. | CRM, customer support and marketing systems for the FlowDocs marketing website | United States, EEA and other disclosed service locations |
| Zapier Inc. | Workflow integrations — enabled only where the Customer connects them | United States |
| Crisp IM SARL (Crisp) | Support chat widget (Support link) | European Union (France) |
Notes: (1) GitHub is used for code and deployment only; no customer personal data is processed there. (2) FlowDocs does not use Amazon, Google, Stripe or AI services to process customer data. (3) Leads submitted through the website are stored in FlowDocs’ own database in the UAE.
Changes to this register are announced by direct notice (email) as described in DPA Section 5.2; this page is the authoritative current list.
Related documents: Privacy Policy (https://flowdocs.co/privacy_policy) — Master SaaS Terms (https://flowdocs.co/terms) — Campaign Terms (https://flowdocs.co/uae-terms).
Contact: support@flowdocs.co. FlowBe FZE, SRTIP Licence 4157, Sharjah Research Technology and Innovation Park, Block B-B21-121, Sharjah, United Arab Emirates.
FlowDocs is a product of FlowBe FZE (SRTIP Licence 4157, Sharjah Research Technology and Innovation Park, Sharjah, United Arab Emirates). FlowDocs is a trade name of FlowBe FZE; the contracting party is FlowBe FZE.